Effective Date: May 23, 2023

At Creative Intell Academy ("Creative Intell," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you access or use our online learning platform and services ("Services") offered through Creative Intell Academy. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or enroll in a course on our platform, we may collect personal information, such as your name, email address, and payment details. You may also provide additional information voluntarily, such as your profile picture or demographic information.

1.2 Information from Your Use of Our Services

We automatically collect certain information about your use of our Services, including your IP address, browser type, device information, access times, and the pages you visit. We may also collect information about your interactions with our platform, such as the courses you enroll in, your progress, and your interactions with other users or instructors.

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect information and enhance your experience on our platform. Cookies are small text files that are stored on your device when you visit our website. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Provision of Services

We use the information we collect to provide and improve our Services, process your enrollments, communicate with you, and respond to your inquiries or requests. We may also use your information to personalize your learning experience and recommend relevant courses or content.

2.2 Analytics and Research

We may analyze the information we collect to understand user trends, evaluate the effectiveness of our courses and platform features, and conduct research to improve our Services.

2.3 Communications

We may send you administrative emails, course updates, promotional messages, and other communications related to our Services. You can manage your email preferences or unsubscribe from these communications at any time.

2.4 Aggregated and De-Identified Information

We may aggregate and de-identify the information we collect to generate statistical or analytical insights. Such aggregated or de-identified information does not identify you personally and may be used for any lawful purpose.Information

3. Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our Services, such as hosting providers, payment processors, customer support providers, or analytics providers. These service providers are authorized to use your information only as necessary to provide services to us.

3.2 Legal Compliance and Protection

We may disclose your information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or the rights of others, or investigate fraud or security concerns.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our platform of any such change in ownership or control.

4. Data Security

We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

5.1 Account Information

You can review and update your account information by logging into your account settings. You may also request the deletion of your account, subject to any legal obligations or legitimate business interests.

5.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

5.3 Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt out, we may still send you administrative or transactional messages related to your use of our Services.

6. Children's Privacy

Our Services are not intended for individuals under the age of 16. If you believe that we have inadvertently collected personal information from a child without proper consent, please contact us, and we will promptly delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our platform or by sending you an email notification. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at help@creativeintell.com.

By using Creative Intell Academy's Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy